DDoS Security Incident Response Team

Experiencing a DDoS Attack?
Call (888) 965-3769 / (408) 684-6506

Read The Guide

What is DSIRT and How It Can Benefit Your Business

Highly specialized and CSX Cybersecurity-certified, DSIRT is available to support your organization in the event of a DDoS attack against your infrastructure.

Immediate response
Protect your business with immediate, 24-7 emergency response to stop DDoS attacks and restore service to applications and your business.

Experts to trust
Your highly specialized, ISACA-certified team is trained to handle a variety of DDoS-based security events, including the latest 1 Tbps attacks.

Shared intelligence
Gain the power of shared, anonymous intelligence collaboration. Knowledge from each event is shared globally among DSIRT to help mitigate new attack types and protect all A10 customers

24-7 Emergency Response to Mitigate DDoS Attacks and Restore Service

Leverage the A10 Networks DDoS Security Incident Response Team (DSIRT) to support your organization in the event of a DDoS attack. Receive immediate assistance to help restore your system to fully functional status and ensure business continuity.

Report

2022 DDoS Attack Report

Learn about latest developments in the world of DDoS that can help you improve your security posture and protect your resources against devastating DDoS attacks.

Get the Free Report

Defend Against DDoS Attacks

Thunder TPS

Thunder TPS provides agile, efficient and network-wide protection against the full spectrum of DDoS attacks. This includes the challenging multi-vector attacks that use a combination of high-rate volumetric or network protocol attacks and more sophisticated application attacks.

Defend Against DDoS Attacks

Threat Intelligence Service

A10 Networks threat intelligence service uses a global knowledge base to deliver real-time protection from known bots, malicious IP addresses and potential intruders. It is continually updated to ensure accuracy and to protect networks and solutions from current and future threats. Thunder TPS customers who purchased DSIRT support or Thunder ADC and CFW customers who purchased threat intelligence can leverage the service.

Manage Your Account

DSIRT Response Time

Critical Priority
  • RESPONSE TIME: Immediate
  • STATUS UPDATE: Every 2 Hours
  • MANAGEMENT ESCALATION: Immediate

High Priority
  • RESPONSE TIME: 30 Minutes
  • STATUS UPDATE: Every 4 Hours
  • MANAGEMENT ESCALATION: 1 Hour

Medium Priority
  • RESPONSE TIME: 2 Hours
  • STATUS UPDATE: Every 3 Business Days
  • MANAGEMENT ESCALATION: 5 Business

Low Priority
  • RESPONSE TIME: 4 Hours
  • STATUS UPDATE: Every 7 Business Days
  • MANAGEMENT ESCALATION: N/A
Case Study

LeaseWeb

Leaseweb protects customers of its global cloud hosting infrastructure against devastating DDoS attacks and offers multi-tiered, revenue-generating DDoS protection services.

Thunder TPS provides Leaseweb with intelligent automation to defeat the full spectrum of DDoS attacks across its global infrastructure. A fully automated response enables Leaseweb to reduce staffing and speed response time.

Download Case Study

Helpful Resources

Whitepaper

How to Analyze the Business Impact of DDoS Attacks
Data Center DDoS Protection Solution Brief
Solution Brief

Data Center DDoS Protection

Ensure DNS Resilience Against Multi-vector DDOS Attacks
Solution Brief

Ensure DNS Resilience Against Multi-vector DDoS Attacks

Network DDoS Protection Solution Brief
Solution Brief

Network DDoS Protection

Contact the DDoS Security Incident Response Team​

Please call (888) 965-3769 / (408) 684-6506 to immediately connect to the DSIRT team. This service is for current Thunder TPS customers only.