DDoS Security Incident Response Team

Experiencing a DDoS Attack?
Call (888) 965-3769 / (408) 684-6506

What is DSIRT and How It Can Benefit Your Business

Highly specialized and CSX Cybersecurity-certified, DSIRT is available to support your organization in the event of a DDoS attack against your infrastructure.

Immediate response
Protect your business with immediate, 24-7 emergency response to stop DDoS attacks and restore service to applications and your business.

Experts to trust
Your highly specialized, ISACA-certified team is trained to handle a variety of DDoS-based security events, including the latest 1 Tbps attacks.

Shared intelligence
Gain the power of shared, anonymous intelligence collaboration. Knowledge from each event is shared globally among DSIRT to help mitigate new attack types and protect all A10 customers

24-7 Emergency Response to Mitigate DDoS Attacks and Restore Service

Leverage the A10 Networks DDoS Security Incident Response Team (DSIRT) to support your organization in the event of a DDoS attack. Receive immediate assistance to help restore your system to fully functional status and ensure business continuity.

DSIRT Response Time

Critical Priority
  • RESPONSE TIME: Immediate
  • STATUS UPDATE: Every 2 Hours
  • MANAGEMENT ESCALATION: Immediate
High Priority
  • RESPONSE TIME: 30 Minutes
  • STATUS UPDATE: Every 4 Hours
  • MANAGEMENT ESCALATION: 1 Hour
Medium Priority
  • RESPONSE TIME: 2 Hours
  • STATUS UPDATE: Every 3 Business Days
  • MANAGEMENT ESCALATION: 5 Business
Low Priority
  • RESPONSE TIME: 4 Hours
  • STATUS UPDATE: Every 7 Business Days
  • MANAGEMENT ESCALATION: N/A

Defend Against DDoS Attacks

Thunder TPS

Thunder TPS provides agile, efficient and network-wide protection against the full spectrum of DDoS attacks. This includes the challenging multi-vector attacks that use a combination of high-rate volumetric or network protocol attacks and more sophisticated application attacks.

Defend Against DDoS Attacks

Threat Intelligence Service

A10 Networks threat intelligence service uses a global knowledge base to deliver real-time protection from known bots, malicious IP addresses and potential intruders. It is continually updated to ensure accuracy and to protect networks and solutions from current and future threats. Thunder TPS customers who purchased DSIRT support or Thunder ADC and CFW customers who purchased threat intelligence can leverage the service.

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