Business Contacts Privacy Statement

Last updated: March 29, 2018

If you reside in the European Economic Area and are either personally a customer, prospect, supplier, service provider or other business partner, or a representative of a corporate business partner, of A10 Networks, Inc. or any of its affiliates (collectively, “A10 Networks” or “we”), this privacy notice is issued to you by A10 Networks as controller. For a full list of A10 Networks company details and contact information, please visit www.a10networks.com/company/legal/.

Data Categories Collected And Purposes Of Processing

You may provide to us, or we may collect about you, contact information (name, business address, email address and work phone number), professional information, data related to purchasing and interactions, and data concerning related IT support and technology requests. We process this data to be able to do business with you and contact you about business opportunities. Any data that you do not provide to us directly is either collected from publicly available sources such as company websites or professional networking sites or provided by another business professional in your field.

Legal Bases For Processing

We process your personal data on several different legal bases, as follows:

  1. Based on necessity to perform contracts with you (as of May 25, 2018, based on Art. 6(1)(b) of the European Union General Data Protection Regulation (“GDPR”)): We need to process your personal data to fulfill sample requests and orders, answer questions and requests from you, and provide customer support.
  2. Based on legitimate interests (as of May 25, 2018, based on Art. 6(1)(f) of the GDPR): We process personal data from you for security and safety; to detect and prevent fraud; to protect and defend the rights or property of others, or our own rights and interests; we consider your privacy interests in this regard and redact personal information to the largest extent practicable to avoid affecting your privacy rights.
  3. Based on compliance with legal obligations (as of May 25, 2018, based on Art. 6(1)(c) of the GDPR): We may need to process your personal data to comply with relevant laws, regulatory requirements and to respond to lawful requests, court orders, and legal processes.
  4. Where required by applicable law, based on your consent (as of May 25, 2018, based on Art. 6(1)(a) of the GDPR): If you consent to receiving marketing communications, we may send you marketing communications on the basis of such consent.

Your Rights And Choices

You can contact us to obtain copies of your personal data. Subject to the applicable statutory prerequisites, you can also ask us to correct or archive/erase your personal data or request your personal data to be made available according to portability requirements. You can exercise these rights by contacting us at dataprivacy@a10networks.com. You also have the right to lodge a complaint with a supervisory authority. Having a business relationship with us is voluntary, but it may not be possible to work with you without processing some personal data about you such as your contact information.

Processing And Storage Of Personal Data

We and our affiliates and service providers process and store your personal data on servers in the United States, which has not received an unqualified adequacy decision by the European Commission. We provide adequate protection for your personal data by having entered into data processing agreements and data transfer agreements that include standard contractual clauses approved by the European Commission. Such data processing agreements and data transfer agreement are available upon request by contacting dataprivacy@a10networks.com.

Data Retention

We retain your personal data as long as you have a business relationship with us and for 4 years thereafter, subject to applicable laws.

Data Protection Officer

Where applicable to A10 Networks, the contact details of the data protection officer can be found on www.a10networks.com/company/legal/.


If A10 Networks is located outside of the EEA and has an EEA representative for GDPR purposes, the identity and contact details of its representative can be found on www.a10networks.com/company/legal/.

Related Legal Information

Terms of Service
A10 Networks Standard Terms and Conditions for Purchase of A10 Products and Services
A10 Virtual Patent Marking
A10 Trademarks
License Agreements (EULAs)
Privacy Policy
Cookie Policy
Business Contacts Privacy Statement
GDPR Information