Automation that Matters and Eliminates “Fat Finger” Errors

Automation that Matters and Eliminates “Fat Finger” Errors

Operators consider network complexity to be the greatest threat for the next three years, according to a research survey by 451 Research. At 61 percent of respondents, this ranks higher than competition from cloud providers or concerns about the pressure on service margins and lower operating costs.

Greatest Threat for the Next Three Years

Greatest Threat for the Next Three Years


This concern was echoed by analyst, Patrick Donegan of HardenStance, from a recent interview with an A10 customer who pointed to complex and unwieldy manual operations as the primary security challenge for operators scaling out their networks with more 5G devices and elements. For example, “fat finger” errors by operations personnel can cause configuration issues and potential disruption when new devices are brought online. Manual application for security patches is also prone to error or inconsistent updating, leaving network devices vulnerable. With a variety of individuals implementing different configurations at different times along with the growing number of devices, it becomes difficult to compare configurations and patch updates to see if the correct one is in place. The automation of simple tasks and discrete but complex processes are the first steps to better consistency. Automation, even in small steps, can provide big rewards to operators in reducing costs and enabling faster, more secure roll-outs of 5G use cases such as fixed wireless access (FWA).

Operators are caught between needing to automate and reduce costs while still managing older, multi-generational and hybrid technologies of 3G, 4G, 5G and fixed broadband. The automation of deployment, configuration, update and upgrade processes can substantially ease the pain of this transition and support operator goals of lower cost, stronger security and better customer experience.

Service providers operating both mobile and fixed networks, such as the one interviewed in A10’s HardenStance brief, are focused on FWA with 5G to improve the volume and quality of their video services, to further enable the convergence of the mobile and fixed infrastructure and to reduce costs. This operator wants to provide consistent services for fixed broadband users, even when connecting via 5G FWA, and to extend broadband coverage to underserved areas such as rural populations.

Globally, the FWA market is surging worldwide with over 100 million households now using fixed wireless access. Overall, the mobile industry sees fixed wireless access with 5G and 4G as providing a cost-efficient way to connect underserved populations. Broadband deployment has been particularly slow in developing and underdeveloped countries where as many as 1 billion families are estimated to be without any fixed broadband access at all. The operators’ opportunity for fixed wireless access services (both 4G and 5G) is huge. 5G for fixed wireless access provides up to 100x more capacity than 4G and eliminates the need to deploy costly fixed wireline or fiber infrastructure, which requires digging trenches, laying cable and securing the right of way.

The A10 Networks Orion 5G Security Suite includes a comprehensive set of API scripts that allow operators to automate multiple tasks and simplify complex processes and meet network transition business goals. The A10 approach requires no more than a handful of API calls to execute many changes, which may require a thousand API calls from other vendors. This greatly simplifies the management of ever-expanding network nodes. Furthermore, clustering functions and licensing options allow for the flexibility to increase capacity across different nodes, regardless of location and without service interruption in just 20 minutes.

The automation of seemingly simple tasks and processes and elastic scalability help optimize investment per site and enable operators to more easily build out mobile edge computing and to converge mobile and fixed technologies while ensuring a uniform subscriber experience.

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Automation matters with 5G.

Secure what matters with A10 Networks.
HardenStance, a leader in custom cyber security research, spoke with the Director of Transport Networks for one of A10’s operator customers in Asia Pacific. He shared the company’s network evolution plans for fixed broadband, 5G and MEC, and how A10 is supporting those plans.

Learn how this telco customer invested in 5G

Terry Young
February 20, 2020

About Terry Young

Terry Young is Director of 5G Marketing at A10 Networks. She is responsible for developing programs and marketing material that describe business value of A10 solutions for mobile network operators and other service providers. Prior to A10 Networks, Terry has 20 years experience in the telecommunications industry, including AT&T (mobile and fixed businesses), where she developed market strategy recommendations for new business initiatives for AT&T. As a principal analyst for a syndicated market research company early in the 3G technology introduction, her 3G/4G market analysis and forecasts were published by the UMTS Forum. She also previously held positions with several start-up mobile infrastructure and software vendors, including Infoblox and Palo Alto Networks. Terry has an MBA from Arizona State University and lives in the San Francisco Bay Area. READ MORE