Contact Support

TAC’s follow-the-sun support model ensures we can address your issues any time of day.

Request support. Select an option below.

UNDER DDOS ATTACK?

24-7 Emergency Response
CALL (888) 965-3769
or 1-408-684-6506

Learn More

CRITICAL ISSUE?

Call USA and Canada:
1-888-822-7210
(1‑408‑325‑8676)

International Number

NON-CRITICAL ISSUE?

We can help.
Simply fill out our web form or contact us via email.

Open A Case

PRODUCT SECURITY

Our PSIRT team handles vulnerabilities regarding A10 products.

Learn More

Support Contacts by Region/Country

Technical support contact information for critical issues.

Support
T: 1-888-TACS-A10

Support: 0800-020-1547

Chile
Support: 800-914-023

Columbia
Support: 01800-710-2176 (Landline only)

Mexico
Support: 01-800-681-5342

Australia – Melbourne
Support: 1-800-731-740

Australia – Sydney
Support: 1-800-731-740

China – Beijing
Support: 400-120-3575

China – Chengdu
Support: 400-120-3575

China – Guangzhou
Support: 400-120-3575

China – Shanghai
Support: 400-120-3575

China – Xi’an
Support: 400-120-3575

India – Bangalore
Support: 000-800-100-4115

India – Mumbai
>Support: 000-800-100-4115

Indonesia
Support: 0800-452921

Japan
Support: 81-3-4520-5702 (For Partners only)

Korea
Support: 003-0813-2777

Malaysia
Support: 1-800-815-864

Philippines
Support: 1-800-1-116-1023 (Landline only)

Singapore
Support: 800-852-3863

Thailand
Support: 001-800-13-203-7375

Benelux
Support: +31 20 218 1289

Denmark
Support: +44-3308-080096

France
Support: 0805-080308

Germany
Support: 0800-188-8928

Italy
Support: 800-875-465 (Landline only)

Norway
Support: +44-3308-080096

Russia
Support: 8-800-707-2913

Saudi Arabia
Support: 800-850-0525 (Accessible from Etihad Atheeb, Mobiliy and Zain mobile networks)
Support: 800-885-1002 (Accessible from STC network)

Spain
Support: 900-804766Email:

Turkey
Support: 90-850-3902136

United Arab Emirates
Support: +971 50 436 5660

United Kingdom
Support – UK Toll Free: 0-800-088-5559 (Landline only)
Support – UK National: +44-3308-080096

Other European Countries
Support: +44-3308-080096

Other Middle East Countries
Support: +971 50 436 5660