Contact Support

TAC’s follow-the-sun support model ensures we can address your issues any time of day.

Request support. Select an option below.

UNDER DDOS ATTACK?

24-7 Emergency Response
CALL (888) 965-3769
or 1-408-684-6506

Learn More

CRITICAL ISSUE?

Call USA and Canada:
1-888-822-7210
(1‑408‑325‑8676)

International Number

NON-CRITICAL ISSUE?

We can help.
Simply fill out our web form or contact us via email.

Open A Case

PRODUCT SECURITY

Our PSIRT team handles vulnerabilities regarding A10 products.

Learn More

Support Contacts by Region/Country

Technical support contact information for critical issues.

Support
T: 1-888-TACS-A10

Brazil
Support: 0800-020-1547

Chile
Support: +1 408 325 8676 (US National)

Columbia
Support: +1 408 325 8676 (US National)

Mexico
Support: 01-800-681-5342

Australia
Support: +1 408 325 8676 (US National)

China
Support: +1 408 325 8676 (US National)

India
Support: 000-800-100-4115

Indonesia
Support: +1 408 325 8676 (US National)

Japan
Support: 81-3-4520-5702 (For Partners only)

Korea
Support: +1 408 325 8676 (US National)

Malaysia
Support: 1-800-815-864

Thailand
Support: +1 408 325 8676 (US National)

Benelux
Support: +31 20 218 1289

Denmark
Support: +44-3308-080096

France
Support: 0805-080308

Germany
Support: 0800-188-8928

Italy
Support: 800-875-465 (Landline only)

Saudi Arabia
Support: 800 850 0095 (Toll Free)
Support: 800-850-0525 (Accessible from Etihad Atheeb, Mobily and Zain mobile networks)

Spain
Support: 900-804766

Turkey
Support: 90-850-3902136

United Arab Emirates
Support: +44-3308-080096

United Kingdom
Support – UK Toll Free: 0-800-088-5559 (Landline only)
Support – UK National: +44-3308-080096

Other European Countries
Support: +44-3308-080096

Other Middle East Countries
Support: +44-3308-080096

Support
T: +44-3308-080096