vThunder for Amazon Web Services (AWS) Support

A10 Networks and its partners worldwide are committed to your complete satisfaction. We provide a variety of support services designed to ensure that your A10 Networks systems install quickly, configure easily, and operate reliably in your network. New customers are required to register their A10 products to obtain access to support resources. For new deployment, configuration conversion and other projects, please contact Professional Services.

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SOFTWARE AND DOCUMENTATION

A10 Network customers with a valid support contract can download the latest guides, FAQs, application notes, and technical documents.
(New customers must register)

AWS Support Login

Available Content
vThunder AWS Install Guide
Load Balancing Setup Quick Guide
vThunder for Amazon Web Services (AWS) Product Overview
Knowledge Base and FAQs
Deployment Guides
SLB / Application Delivery Documentation (Technical Library)

Community

VirtualADC
The Virtual Application Delivery Community is A10 Networks' community portal site, designed to allow quick access to technical information. It also allows the ability to interact and discuss with other community members on product specific forums.

Blog
How to Effectively Work with A10 Support

Note: For support queries please use the product support phone numbers or email form on the right of this page.

PRODUCT SUPPORT

Contact your reseller or A10 Networks' Technical Support Center office for live support:

USA and Canada: 1-888-TACS-A10 (1-888-822-7210) 

+/- View International Numbers

Argentina: 0800-333-0135
Australia: 1-800-731-740
Brazil: 0800-020-1547
China: 400-120-3575
Colombia: 01800-710-2176 (Landline only)
Denmark: +44-3308-080096
Finland: 0800-917-253
France: 0805-080308
Germany: 0800-188-8928
India: 000-800-100-4115
Indonesia: 0800-452921
Israel: 1-809-494405
Italy: 800-875-465 (Landline only)
Japan: 81-3-5777-1996 (For Partners only)
Korea: 003-0813-2777
Malaysia: 1-800-815-864
Mexico: 01-800-681-5342
The Netherlands: 31(0)202181289
New Zealand: 0800-452921
Norway: +44-3308-080096
Philippines: 1-800-1-116-1023 (Landline only)
Russia: 8-800-707-2913
Sweden: 020-889-853
Singapore: 800-852-3863
Spain: 900-804766
Switzerland: 0-800-897-972
Taiwan: 00801-85-6746
Thailand: 001-800-13-203-7375
Turkey: 90-212-8882421
United Kingdom National: +44-3308-080096
Other International: 1-408-325-8676